Due tohigh demandof some of our most popular products, shipment will arrive in between 5-19 business days from order date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier servic
COVID-19 Update: We appreciate your patience as we navigate this unprecedented time. We would like to let you know that delivery of the product may experience longer wait times than normal. Our customer care teams are hard at work to help you. We strongly encourage you to contact our customer care by clicking thislink or just simply shoot an email to support@firynova.com to get the latest update about your order.
Note:
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.
The estimated shipping time does not include possible customs delays.
The general and specific holidays in the destination country are not taken into account.
We will not be held responsible for missing the estimated delivery periods.
In the case of product returns, delivery fees are the responsibility of the buyer.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
If your order hasn't arrived in the estimated delivery times, please Contact Us
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